You can contact the IT administrator at your organization to ask what protocol is used for your Exchange account. Spark doesn’t support Exchange ActiveSync and POP3 protocols. Make sure your account supports IMAP/SMTP or EWS protocol If you’re experiencing issues adding an Exchange or Office 365 account to Spark, please follow these steps. Remove data from Spark & request data copy or deletion.Spark Email Privacy: Everything you Need to Know.Change calendar notifications and appearance.Enable the IMAP Protocol for Gmail and G Suite Accounts.Can’t Connect to a 126.com or 163.com Account.Cannot Add an Exchange or Office 365 Account.Issues with installing or updating Spark.Shared Links: Move Your Emails Outside the Inbox.Shared Threads: Discuss Emails With Your Team.Shared Drafts: Write Emails Together With Your Team.Can I Connect to One Drive for Business in Spark?.How Can I Change the Language in Spark?.Change the Font for reading emails in Spark. Display the Inbox of each account separately.Set default browser and customize the email viewer.Can I Change Advanced Settings For a Custom Account?.How Can I Remove an Email Account From Spark?.Connect Other Productivity Apps to Spark.
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